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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LaToya Bowen

May 15, 2026

5  out of  5
rating by LaToya Bowen
"Fantastic! Fabiola was helpful from the beginning to the end of the call. I appreciate her so much! Thank you!"
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patricia green

May 5, 2026

1  out of  5
rating by patricia green
"Customer service is severely lacking at this agency. Long story short: I discontinued my old vehicle insurance effective 3/29 and, beginning in February, had been making arrangements with CM State Farm to take over on that date. Unbeknownst to me, the new coverage never began. On 4/18 I realized I had no insurance. As it turned out this was due to specific paperwork not being turned over to the Cindy Morgan agency. According to their story, they thought that I had just decided to use another agency. No follow up, no follow through by them, just ‘oh well, she’s moved on’. Although I personally take some blame for naively thinking that all was well, Cindy Morgan did claim that she “owned” the mistake and had spoken to her staff about it. Now almost a month later I’ve received from the state a lapse in coverage penalty notification of $100. Not good."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced and understand how frustrating this situation has been."
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Sam Baxter

May 5, 2026

5  out of  5
rating by Sam Baxter
"Fabiola is a rockstar! 10/10 customer service. I’ve been selling cars for 11 years, I’ve helped a lot of people set up a car insurance policy, and I have never come across someone so talented and efficient at working through the process."
We responded:
"Thank you so much for your kind words and high praise! We’re thrilled to hear that Fabiola provided you with exceptional service—she truly is a rockstar on our team. With your extensive experience in car sales and insurance, your recognition means a lot to us. We’re glad she could make the process smooth and efficient for you. Looking forward to continuing to support you in the future!"
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Lisa R

March 26, 2026

5  out of  5
rating by Lisa R
"I love Cindy Morgan State Farm. They are the sweetest people and they really work with you. The service is so awesome!!!! I just love the ladies that work there and the office is so clean. I love the decor. They are so amazing!!!!"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that you love our team and enjoy your experience at Cindy Morgan State Farm. Our ladies work hard to provide friendly, helpful service, and it means a lot to know it shines through. We’re also glad you appreciate our clean office and decor—it’s all part of making you feel welcome. We truly appreciate your kind words and look forward to continuing to serve you!"
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Nick Murray

March 11, 2026

5  out of  5
rating by Nick Murray
"Cindy and her team are amazing! The fact that State Farm has a dedicated agent like her working for each customer puts them miles above the rest! Absolute game changer, thanks so so so much!"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear that our dedication made such a positive impact for you. It means the world to us to know that our commitment to each customer sets us apart. We truly appreciate your kind words and look forward to continuing to support you!"
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Natashia Ramseur

December 21, 2025

5  out of  5
rating by Natashia Ramseur
"The Salisbury in Salisbury, NC did a excellent job. . I called before I came. When I get there I was in and out in just 5 minutes!"
We responded:
"We're so happy that we were able to quickly help you out, Natashia! Remember, we're here for you! Thank you! "
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Yisliany Santeiro valdivia

November 24, 2025

5  out of  5
rating by Yisliany Santeiro valdivia
"Excelente servicio y muy buena atención quedé muy complacida con su trabajo"
We responded:
"Muchas gracias por tomarse el teimpo para dejarnos una resena. Agradecemos mucho sus amables palabras y nos alegra haber podido ayudarle! "
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Gladys Shaver

July 23, 2025

5  out of  5
rating by Gladys Shaver
"Great customer service. Love the fact that you are local."
We responded:
"We really appreciate you Ms. Shaver! We're happy to help you anytime! "
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Tony Shaw

June 2, 2025

5  out of  5
rating by Tony Shaw
"First class service all the way! Needed home insurance on my deceased mother’s home for when her policy would expire. Called several agents in her town and was met with all kinds of problems. Called my agents, Cindy and Carrie, and it was taken care of in a couple of days. A big load off our minds as we dealt with her estate. I would give 10 Stars if I could!!!"
We responded:
"Thank you for taking the time to review us, Tony! We appreciate all your kind words and we're here to help in any way we can during this transition for you! "
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Melissa Secreast

February 5, 2025

5  out of  5
rating by Melissa Secreast
"I love, admire, and respect State Farm. Cindy even takes time to send her customers cards for holidays and his or her birthday. Yesterday, I had the pleasure of meeting with Lucas Beam. He was very knowledgeable and helpful. I am very pleased with the staff at State Farm. Thank you for all that you do!"
We responded:
"Thank you, Melissa! We appreciate your business."
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Richard Compton

January 30, 2025

5  out of  5
rating by Richard Compton
"Lucas at the Cindy Morgan Agency was very helpful and knowledgeable in writing my two policies. I'm excited and happy to once again be back with State Farm and Cindy's agency! Thank you Lucas! And thank you State Farm!"
We responded:
"So glad that Lucas was able to help you! We are happy to have you!"
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Sally Morris

January 27, 2025

5  out of  5
rating by Sally Morris
"This insurance agency is the best I have dealt with. Carrie was so knowledgeable and efficient getting me started with a new homeowners policy. Most recently I needed a quote for car insurance and Lucy’s was on top of it getting me a very reasonable quote. I would definitely recommend this agency for all your insurance needs. S Morris"
We responded:
"Sally, Thank you for the shout out! I am very proud to have Carrie and Lucas on our team to help give great service and take care of our customers!! "
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Jeff Overcash

November 18, 2024

5  out of  5
rating by Jeff Overcash
"My house caught fire last year on Nov. 18th. The fire destroyed 50% of the structure and we lost 100% of the contents due to smoke damage. Our State Farm agent, Cindy Morgan was at our house immediately after the fire with both words of assurance about the house and a genuine concern for our family's well being. This was a complicated claim due to the scope of damage. Cindy and her assistant, Carrie, worked tirelessly to expedite getting the claim processed so that we could rebuild. I cannot say enough about the level of service they provided. They guided me through the claims process, intervened when things did not progress quickly and were in our corner at every turn...they were there for us when it mattered. We no longer view them as our insurance agents, we view them as true friends that went above and beyond any possible expectation. I have been a State Farm client for 43 YEARS and will continue to be for the rest of my life. Thank you Cindy and Carrie for being a blessing to my family!"
We responded:
"Jeff and Paige, it has been quite a year for your family! I am honored to be able to assist your family during this process. It was a journey, and I appreciate your communication and patience throughout the last year. I am truly blessed to have such an awesome family as a customer and a friend!!!"
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Brandon Cochrane

November 7, 2024

5  out of  5
rating by Brandon Cochrane
"Very helpfull Lucas was great"
We responded:
"Thank you for the shout out to Lucas! Always glad we can help with your insurance needs!"
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Abbey Beam

July 23, 2024

5  out of  5
rating by Abbey Beam
"I had a great experience here getting renter's insurance. Lucas did a wonderful job at getting me the most valuable policy and helped explain it in great detail. I would recommend Cindy Morgan State Farm Agency any day!"
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Pamela Little

June 21, 2024

5  out of  5
rating by Pamela Little
"Lucas was very courteous and informative."
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Tina Warner

April 6, 2024

5  out of  5
rating by Tina Warner
"They are always very helpful and sweet"
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Emma Watts

February 6, 2024

1  out of  5
rating by Emma Watts
"Requested to be contacted about a week ago, still no contact. I was contacted after this review and given the attention that I needed."
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Mach5AR

February 3, 2024

5  out of  5
rating by Mach5AR
"Quick service and response to questions and quotes."
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J Familia

January 30, 2024

5  out of  5
rating by J Familia
"Cindy and Carrie are great! Very attentive and responsive on all aspects!"
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Renee Beam

January 16, 2024

5  out of  5
rating by Renee Beam
"Cindy Morgan and staff are professional and great to deal with!!"
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Catherine Hester

November 26, 2023

5  out of  5
rating by Catherine Hester
"They are a good agency. Very attentive."
We responded:
"Thank you for being a great customer!"
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Matt Goodnight

October 20, 2023

5  out of  5
rating by Matt Goodnight
"A+! Carrie was phenomenal and patient with my gazillion questions and concerns. Better coverage than I had with reasonable costs. Recommend to anyone in need or looking for a switch!"
We responded:
"Your words mean a lot to me! Carrie strives to educate and help customers every day and we appreciate your confidence in our agency to do just that!"
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Laurie Ward

September 28, 2023

5  out of  5
rating by Laurie Ward
"We have been customers of Cindy Morgan State Farm since 1996. Although we have not needed much help over that long stretch of time, when we have, Cindy's office and State Farm have always been there for us. We will always be loyal to Cindy and her staff - Carrie is AMAZING!! Very helpful and supportive. Goes above and beyond. I have seen some bad reviews about State Farm (no one is perfect) but this agent for State Farm is pretty close!"
We responded:
"Laurie, I am honored and humbled! I am so grateful that I have had the opportunity to work with customers that became friends as well. I thank you so much for the kind words for my and for my team! Carrie seems to have picked right up on going above and beyond! Thank you so much!!"
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Kelly Hill

August 31, 2023

5  out of  5
rating by Kelly Hill
"They are great to work with! Candace was able to get me all the information I needed very quickly and at a fair price!"
We responded:
"Thank you, Kelly! We appreciate you taking the time to let us know how we are doing!!"